This Privacy Policy outlines how Diagnum Healthcare Private Limited ("Diagnum", "we", "us", or "our") collects, uses, discloses, and processes your personal information when you access or use our website or services.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please do not use our services.

Last Updated: May 3, 2025

1. What is Personal Information?

Personal Information refers to data that can identify an individual, such as:

• Name
• Contact details
• Location data
• Health-related information

Sensitive Personal Data includes medical records, biometric data, and financial information.

2. How We Use Your Information

• To provide and improve our healthcare and diagnostic services
• To communicate updates and booking details
• To personalize your experience based on your location
• To comply with legal obligations

3. Use of Location Data

With your consent, we use geolocation data to:

• Show nearby labs and services
• Customize offers and results
• Improve service delivery

4. Information Sharing and Disclosure

We do not sell your data. We may share it with:

• Authorized service providers
• Government authorities, as required

5. Data Security

We employ industry-standard security measures such as encryption, access control, and audits. However, no online transmission is completely secure.

6. Data Retention

We retain data as long as needed for service delivery or as required by law. Afterwards, data is deleted or anonymized.

7. Your Rights

• Access or update your data
• Withdraw consent
• Request deletion (subject to constraints)

Contact us at legal@diagnum.com to exercise these rights.

8. Cookies and Tracking

We use cookies to enhance functionality and analyze usage. You can manage preferences in your browser settings.

9. Updates to This Policy

We may update this Privacy Policy periodically. Check this page for the latest version.